STANNAH 600 STAIRLIFT
The Stannah 600 Stairlift - Freedom and Independence at Your Fingertips!


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Welcome to the Stannah 600 Stairlift Owners' Website - Connecting You to a Community of Independence!
Congratulations on your Stannah 600 Stairlift! You've made a wise choice in investing in a reliable and innovative mobility solution that has transformed the way you navigate your home. We understand that owning a stairlift is more than just a practical addition; it's a gateway to newfound freedom and convenience.
This website is designed exclusively for Stannah 600 Stairlift owners like you. It's a place where you can connect with a community of individuals who understand the unique benefits and challenges that come with owning a stairlift. Here, you'll find valuable resources, helpful tips, and a wealth of information to enhance your stairlift experience.
Welcome to the Stannah 600 Stairlift Owners' Website - Where Independence Begins

Explore our comprehensive FAQ section, where we address common questions and concerns about operating, maintaining, and troubleshooting your Stannah 600 Stairlift. Our user-friendly guides and video tutorials provide step-by-step instructions, ensuring that you have all the knowledge you need to make the most of your stairlift.
Looking for inspiration or advice on home accessibility modifications? Our blog features articles written by experts in the field, covering a range of topics related to mobility, aging in place, and creating a safe and accessible living environment. From design tips to personal stories of triumph, our blog is a source of encouragement and empowerment.
Looking for inspiration or advice on home accessibility modifications? Our blog features articles written by experts in the field, covering a range of topics related to mobility, aging in place, and creating a safe and accessible living environment. From design tips to personal stories of triumph, our blog is a source of encouragement and empowerment.
Getting to Know Your Stannah 600 Stairlift: Understanding Its Features and Functions

Congratulations on your Stannah 600 Stairlift! To ensure you make the most of your investment, it's essential to familiarize yourself with the features and functions of your stairlift. Here's a guide to help you understand and operate your Stannah 600 Stairlift with confidence:
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On/Off Switch & Power Light:
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Locate the on/off switch, usually positioned on the armrest or control panel.
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When the switch is in the "on" position, the power light illuminates, indicating that the stairlift is ready for use.
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Power Key:
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Find the keyhole on the side of the chair.
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Insert the power key fully to activate the stairlift's operation.
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Removing the power key prevents unauthorized use of the stairlift.
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Arm Control:
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The arm control is your primary means of maneuvering the stairlift.
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Move the arm control in the direction you want to travel, whether going up or down the stairs.
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If your chair has an automatic swivel seat, you can also use the arm control to swivel the seat for easy access.
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Swivel Levers:
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Located on both sides of the seat, the swivel levers facilitate safe and convenient entry and exit from the stairlift.
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When reaching the top of the stairs, the seat will swivel outward to assist you in dismounting.
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Safety Edges:
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The stairlift is equipped with safety edges designed to detect obstacles along the rail.
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If the safety edges come into contact with an obstruction, the stairlift will automatically stop to prevent entrapment or damage.
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Battery Charger:
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The battery charger keeps the stairlift's batteries fully charged, ensuring that it is always ready for use.
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The charger may be positioned at either the top or bottom of your staircase.
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Rail:
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The rail serves as the track upon which the stairlift moves.
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It is securely installed along the stairs, providing stability and support for the chair.
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Wall Switch:
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The wall switch, usually located at the top or bottom of the stairs, allows you to call and send the stairlift.
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It is typically left switched on for convenient access to the stairlift.
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User Display Panel:
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The user display panel, located on the side of the stairlift, provides valuable information about the status of your stairlift, such as battery level or any error messages.
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Technical and Safety Guidelines: Handling Stairlift Obstructions

Operating the emergency
drive
Open access door to reveal
emergency stairlift controls.
Press the top button to switch it to
emergency mode.
Press control to drive the stairlift in
chosen direction.
Once finished, press the top button
again to switch it back to normal
operation mode.
Operating the Emergency Drive: Ensuring Safety and Control
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To access the emergency drive controls of your Stannah 600 Stairlift, follow these simple steps:
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Open Access Door:
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Locate the access door specifically designed for emergency operations.
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Use the provided handle or latch to open the access door and reveal the emergency controls.
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Switch to Emergency Mode:
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Once the access door is open, you will find a control panel with buttons.
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Identify the top button on the control panel, usually labeled with an emergency or power icon.
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Press this button to switch the stairlift to emergency mode.
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Drive in Chosen Direction:
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After activating the emergency mode, the control panel is now ready for operation.
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Identify the control or button that corresponds to the desired direction of travel (e.g., up or down).
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Press the control or button to drive the stairlift in the chosen direction.
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Returning to Normal Operation:
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When you have completed the necessary emergency operations and want to revert to normal operation mode:
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Locate the top button on the control panel once again.
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Press this button to switch the stairlift back to normal operation mode.
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For improved clarity and ease of understanding, consider using appropriate icons or symbols to accompany the steps. These icons can represent actions such as opening the access door, switching to emergency mode, driving in a specific direction, and returning to normal operation mode. Utilizing icons can enhance the visual organization and assist users in quickly grasping the information.
Remember, familiarizing yourself with the emergency drive controls and their operation is crucial for maintaining safety and control during unexpected situations. It is recommended to review the specific instructions provided by Stannah in the user manual to ensure you are fully aware of the emergency procedures for your Stannah 600 Stairlift.
If you have any further questions or require additional guidance, do not hesitate to consult the user manual or contact Stannah's customer support team. They are readily available to assist you with any concerns or inquiries regarding the emergency drive function of your Stannah 600 Stairlift.
Troubleshooting Checklist: Identifying and Resolving Stairlift Faults
Use this helpful checklist to identify possible faults with your Stannah 600 Stairlift and determine the appropriate steps to overcome them. If the checklist does not resolve the issue, refer to the displayed code and take the necessary action:
CODE 1: Charging/Battery Fault
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If your stairlift displays Code 1 for a charging or battery fault:
Ensure that the wall switch is in the ON position.
Check if there has been a power cut or interruption in the electrical supply.
If the problem persists:
Verify that the battery charger is connected properly.
Check the battery status using the user display panel.
Contact your Stannah supplier for further assistance.
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CODE 2: Normal Operation Mode - No Faults Found
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If your Stannah 600 Stairlift displays Code 2, it indicates that the stairlift is operating normally and no faults have been detected. This is a positive indication that your stairlift is functioning as intended.
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CODE 3: Obstruction Detected around the Footrest/Carriage
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Check whether there is anything obstructing the safety edges. If there is, the stairlift is still on and can be moved in the opposite direction to allow you to remove the obstruction. You can then continue to go up or down the stairs
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CODE 4: Power Key or On/Off Switch Issue
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If your Stannah 600 Stairlift displays Code 4, it indicates a problem related to the power key or the on/off switch. Follow the steps below to address this issue:
Check the Power Key:
Ensure that the power key is inserted correctly into the designated keyhole on the side of the chair.
Verify that the power key is fully inserted and securely positioned.
Check the On/Off Switch:
Locate the on/off switch, typically located on the armrest or control panel of the stairlift.
Confirm that the on/off switch is in the 'on' position.
If it is in the 'off' position, switch it to the 'on' position.
Test the Stairlift:
Once you have verified that the power key is inserted correctly and the on/off switch is in the 'on' position, test the stairlift to ensure it is functioning properly.
Press the appropriate controls or use the arm control to initiate movement and confirm that the stairlift is operational.
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CODE 5: Downside arm not lowered.
Ensure downside arm is fully lowered.
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CODE 6: Immobilizer Seatbelt Not Fastened Correctly (Optional)
If your Stannah 600 Stairlift displays Code 6, it indicates that the immobilizer seatbelt, if equipped, is not fastened correctly. Please note that the immobilizer seatbelt is an optional feature on some models. Follow the steps below to resolve this issue:
Verify Seatbelt Fastening:
Check if the immobilizer seatbelt is properly fastened and securely engaged.
Ensure that the seatbelt is properly inserted into the buckle and tightened to provide a secure fit.
Adjust and Retest:
If the seatbelt is not fastened correctly, adjust it to the appropriate length and ensure it is properly secured.
Retest the stairlift to confirm that the Code 6 has been resolved.
Please note that the immobilizer seatbelt is an optional feature designed for added safety during stairlift use. If your stairlift does not have an immobilizer seatbelt or if you are unable to fasten it correctly, you can proceed without using the seatbelt. However, it is generally recommended to utilize the seatbelt for enhanced safety and security.
CODE 7: Seat Not in Traveling Position
If your Stannah 600 Stairlift displays Code 7, it indicates that the seat is not in its traveling position. Follow the steps below to resolve this issue:
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Swivel the Seat:
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Locate the swivel levers on both sides of the seat.
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Use the swivel levers to rotate the seat back to its traveling position.
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Ensure that the seat is securely locked in place for safe operation.
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Test the Stairlift:
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Once the seat is properly swiveled into its traveling position, test the stairlift to ensure it functions correctly.
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Use the control panel or arm control to initiate movement and verify that the stairlift operates smoothly.
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CODE 9/F: Service Engineer Required
If your Stannah 600 Stairlift displays Code 9/F, it indicates that a service engineer is required to address a specific issue or fault. In this situation, it is recommended to follow the steps below:
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Contact Your Stannah 600 Supplier:
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Reach out to your Stannah 600 supplier or their customer support team as soon as possible.
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Inform them about the Code 9/F displayed on your stairlift.
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Explain the Issue:
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Describe the specific issue or fault you are experiencing with your Stannah 600 Stairlift.
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Provide any additional details or symptoms that may help the service engineer understand the problem more accurately.
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Schedule a Service Visit:
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Arrange a service visit with the supplier's service department to have a qualified service engineer examine and address the issue.
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Coordinate a suitable time and date for the service visit that works for both parties.
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More Codes and faults are available on our blog / post

Stairlift Engineers based in the UK
we understand the importance of providing comprehensive services for stairlift installations, repairs, or removals. If you require assistance with your Stannah stairlift or any other brand, we are here to help.
Our team of experienced engineers specializes in referring you to top stairlift services companies, offering professional installations tailored to your specific requirements. companies that have in-depth knowledge of various stairlift models, including Stannah, and can provide efficient repairs to address any issues that may arise. Should you need a stairlift removal due to changing circumstances.
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